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Business Intelligence And Analytics Associate

Business Intelligence And Analytics Associate

Queen’s University Belfast in partnership with Unicorn Hygienics Ltd, have an opportunity for a graduate to work on a Knowledge Transfer Partnership.

In collaboration with Queen's Business School at Queen’s University Belfast the candidate will utilise data and analytics to guide strategic business decisions, to capitalise on market opportunities, drive operations efficiency and deliver excellence in the customer experience.

Unicorn Hygienics Ltd (UHL) is part of Unicorn Group, which consists of Unicorn Flooring, Unicorn Containers and PFC Rainwater systems as well as UHL. UHL is a Lisburn based manufacturer of intelligent washroom solutions. The entire product range is manufactured in-house, providing excellent quality products at affordable prices and in a time efficient manner.

 

The KTP Associate will lead on the delivery of the following key project stages under the guidance of company and academic supervisors: 

  1. Evaluate the current customer experience;
  2. Map the current customer engagement model;
  3. Analyse the customer purchasing behaviour using techniques such as segmentation and market basket analysis;
  4. Carry out predictive analytics in areas such as customer churn prediction and repeat purchasing;
  5. Develop a customer insights operating model;
  6. Evaluate new market opportunities;
  7. Introduce and use the net promoter scale as a KPI; and
  8. Work with senior management to set customer experience centric goals and KPIs.

 

The successful candidate must have, and your application should clearly demonstrate you:

  • Hold or are about to hold an undergraduate or postgraduate degree in business analytics, management and related areas (e.g. data science/analytics/computer sciences).
  • Experience of descriptive and predictive analytics methods.*
  • Experience of data management.
  • Experience using Business Intelligence tools.
  • Experience in using one or more analytics programming languages (R/Python) and tools.*

 

* May be demonstrated through the completion of a module, student project or employment.

Please note the above are not an exhaustive list.  For further information about the role including the essential and desirable criteria, see below:

This is a fixed term position for 24 months.

Queen’s University is committed to promoting equality of opportunity to all. We have created an inclusive culture by establishing staff networks such as iRise (Black, Asian, Minority Ethnic and International Staff Network) and PRISM (LGBTQ+) which help us progress equality.

We also subscribe to Equality Charter Marks such as the Diversity Charter Mark NI in addition to Athena Swan. For further information on our commitment to Equality, Diversity and Inclusion, please visit:  

Informal enquiries may be directed to ktp@qub.ac.uk.

CLICK HERE TO APPLY ONLINE